Great Clips - 4655 East Maryland Street Ste 2, Decatur

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Reviews about Great Clips

• Misty Buehler
  ★ ☆ ☆ ☆ ☆
  I didn't even get a chance to have an opinion about the haircuts as the customer service was extremely poor. I took both my kids and myself in for a simple cut the dead ends off sort of hair cut. The lady, I believe her name was Samantha didn't even welcome me in or say hi.....instantly she wanted my last name, my phone number and was very short......I wanted to walk out then...but i felt maybe I was being to quick to judge.....So i walked back with my 4 year old, got her set up in the chair.....and then the lady " was going to educate me" on how I needed to cut all her hair off because it was all split and needed to start bringing her in every few weeks until all the dead ends where gone.....this was said in a very arrogant poor way....but i thought okay keep being respectful........then I ask my daughter if she wanted me to record her getting her hair cut......and the lady....instantly and rudely said, "No, I don't want to be recorded." I never said anything about recording her, she could have nicely stated she didn't want to be in any recordings if I took them......She was very petty, very rude, treated me like crap in front of my daughters and husband.....So I said a few choice words, non cursing but I let her know she had made us feel like dogs the way she was acting and talking......and she responded with well sorry i made you feel that way, very sarcastically....I got my kids and husband out of there....No way was that lady touching any of our hair.......and unfortunately I'll never know anything about how the company or haircuts are.......because I will not be going back.

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